Privacy Policy

Anchored Counseling is committed to protecting your privacy. This Privacy Policy outlines what information is collected, how it is used, and how users can opt-out.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details submitted through our forms or portals.

  • Health Information: If you are seeking counseling or psychological services, we may collect health-related information, which is protected under HIPAA.

  • Website Usage Data: Information about how you interact with our website (e.g., IP address, browser type) through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries or schedule consultations

  • Provide counseling or assessment services

  • Verify insurance coverage, if applicable

  • Communicate via phone, email, or SMS (only with your consent)

  • Improve our website and services

3. Sharing Your Information

We do not sell or rent your personal information. We only share your information when:

  • Required by law or court order

  • Necessary to coordinate care (with your written consent)

  • Working with third-party platforms (e.g., client portals) that are HIPAA-compliant

Mobile phone contact information will not be shared or sold to third parties for marketing purposes.

4. Text Message Communications

By opting into SMS messages from Anchored Counseling, you agree to receive occasional updates, motivational messages, or scheduling reminders.
You may opt out at any time by replying STOP.

5. Data Security

We use industry-standard safeguards, including encryption and secure platforms, to protect your personal and health information. Only authorized personnel have access to your data.

6. Your Rights

You have the right to:

  • Access the personal information we have about you

  • Request corrections to your information

  • Withdraw consent for communications at any time

To exercise these rights, please contact us at:
📧 admin@stayanchored.org
📞 470-455-1017

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.